Pricing
Bands, not a calculator
We price Fromenance the way institutions buy fraud infrastructure, not the way they buy seats: communication provenance for everyone you send to, on an annual contract banded by how many customers you protect. There is a Verification tier and an optional Intelligence tier, and almost everyone starts with a 60 to 90 day pilot on one stream, with the pilot fee credited to the first contract.
Bands
Annual bands
Verification tier prices are annual ranges. The Intelligence tier is an add on to the same band. The top band is quoted.
| Band | Protected customers | Verification tier | Intelligence tier | Includes |
|---|---|---|---|---|
| Small credit union | Up to 250K protected customers | $20K to $40K per year | +$15K per year |
|
| Mid-size credit union or bank | 250K to 1M protected customers | $40K to $80K per year | +$25K per year |
|
| Regional bank | 1M to 3M protected customers | $75K to $150K per year | +$50K per year |
|
| Large regional bank or carrier | 3M+ protected customers | $150K to $300K+ per year | Quoted |
|
Every band includes the API, the ESP adapters, the journal path, verify@ forwarding, the hosted verify page and widget, screenshot OCR, the analyst tools, exports, and a DPA. We meter registrations and verifications for reporting and fair use only.
Pilot
Where almost everyone starts
How long
60 to 90 days
One stream of your messages.
What it costs
$10K to $15K
Fixed, and credited to your first annual contract.
What comes with it
Setup help and a report
Thirty minutes a week with us, reports at day 30, 60, and 90.
FAQ
Questions we get on the first call
- What counts as a protected customer?
- A customer of yours who could receive a registered message. We set the band on that count, not on how many messages you send. We count registrations and verifications for reporting and fair use, and we do not bill per unit.
- What is in the Verification tier?
- The whole verification product. Registration through the REST API, the ESP adapters, and the journal path; verify@ forwarding and the hosted verify page and widget; screenshot OCR; the three verdicts with replay detection; reply templates; the admin app with submissions, overrides, the fraud list, indicators, and CSV and STIX export; source health; retention controls; and the domains, sources, users, and retention listed for your band.
- What is in the Intelligence tier?
- The intelligence features as they ship: campaign clustering, IOC enrichment, the campaign view, campaign.detected webhooks, STIX 2.1 and TAXII 2.1 feeds, automatic Known fraud on campaigns your analysts confirm, and opt in cross institution early warning. These are roadmap items, and we sell the tier as a commitment to build them in that order, not as a promise of dates.
- How does the pilot work?
- 60 to 90 days on one stream for a fixed fee of $10K to $15K, which we credit to your first annual contract. It comes with help on the setup and a written report.
- Can we sign up ourselves?
- No. You are an institution and this is a conversation, not a checkout. This site books calls.
- How does billing work?
- Stripe holds the customer record and invoices annually or quarterly. If you outgrow your band we talk about it at renewal, not in the product.
- What about the top band?
- Large regional banks and carriers with more than 3M customers get a quote. That band includes the relay tier, dedicated support, and a custom DPA.
Not sure which band you are in?
Tell us roughly how many customers you have and which stream you would register first. A person replies within one business day.